If you share your internet connection with a lot of other people at the same school or university or ISP or similar arrangement, you must ask the network administrator to contact us for a trust. We do not give trusts to individual users of a shared internet connection.
For example, if you are at a school, you must get the school's network administrator to request a trust for the school - we will not accept or give trusts for students.
If your ISP only provides one IP address for all its customers, then you must ask the ISP to request a trust.